T-mobile Port Devices Driver

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  1. Go to Device Manager (right click on My Computer, choose Manage and then find Device Manager in the left panel), or right click on Start Menu for Windows 10 and select Device Manager 3.
  2. Again, all Wifi is disabled on the T-Mobile Gateway and the only outlet is a LAN port directly into the USG-3P which firewalls my home network. I set the virtual server routing on the T-Mobile Gateway for port 32400 to point to the USG-3P. After that I was able to successfully get devices on the external Internet to talk to my Plex server.
  3. Virtual COM port (VCP) drivers cause the USB device to appear as an additional COM port available to the PC. Application software can access the USB device in the This page contains the VCP drivers currently available for FTDI devices. For D2XX Direct drivers, please click here.

T-Mobile & Sprint have merged! Sprint support pages are available for existing Sprint accounts here. If you are looking for more, visit our Migration Center.

Improvements and fixes

This update includes a fix for an incorrect device driver (“Microsoft – WPD – 2/22/2016 12:00:00 AM - 5.2.5326.4762”) that was released by a third-party on March 8, 2017 that affected a small group of users with USB connected phones or other media devices that rely on Media Transfer Protocol (MTP). If the driver is on your system, when any of these devices are connected, Windows will try to install this driver. These devices will not be connected until the driver is removed. This incorrect driver was removed from Windows Update the same day, but it may have been downloaded to your computer. After installing this update the incorrect driver will be removed.

How to get this update

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This update will be downloaded and installed automatically from Windows Update. To get the stand-alone package for this update, go to the Microsoft Update Catalog website.

T-mobile Port Devices Drivers

If you are not able to connect your phone or media device via USB and are not running one of these Windows versions, you can still remove this driver using the process described here:


T-mobile Port Devices Driver